The prime concern of SWISH.GLOBAL is to ensure your satisfaction even if you want to return your purchase. We cordially accept your purchase as a return, exchange and refund the amount (excluding shipping & handling charges) keeping your smile upright.

We are pleased to tell you about what rights you will have in regard to Returns or Refunds in this policy.

1. To make sure your item(s) are returned and refunded, please contact SWISH Hotline Number at +88 01767 66 45 34, and specify the reason(s) for the return.
2. You are requested to bring the invoice and challan to make the return process faster.
3. Your purchased item(s) can be returned within 15 days from the day of Purchase and the package must be intact as per the SWISH Standard Package. This applies to both online & in-store purchases.
4. Once you accept challan means you have received your item(s) in proper condition. 5. In case of returning item(s), the package must be undamaged.
5. Purchasing & stocking item(s), it is mandatory to make a Minimum payment (50%) advance payment and the rest of the payment must be done within (30) Days from the purchase date. Otherwise, SWISH will only be liable for stocking any item(s) equivalent to the amount you have paid for thirty (30) days the invoice has generated.
6. The return, exchange or any modification is possible for one time for a single invoice.
7. In case of non-compliance with the seven (7) requirements mentioned above, SWISH reserves the right to withhold or reject any returns & refunds process.